K & B Dry Cleaners & Pressers - West Seneca, New York

Adresse: 3451 Clinton St, West Seneca, NY 14224.
Telefon: 166683088.
Webseite: k-b-dry-cleaners.jany.io
Spezialitäten: Chemische Reinigung.
Andere interessante Daten: Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz, Debitkarten, Kreditkarten.
Bewertungen: Dieses Unternehmen hat 82 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 4.6/5.

📌 Ort von K & B Dry Cleaners & Pressers

K & B Dry Cleaners & Pressers 3451 Clinton St, West Seneca, NY 14224

⏰ Öffnungszeiten von K & B Dry Cleaners & Pressers

  • Montag: 09:00–17:00
  • Dienstag: 09:00–17:00
  • Mittwoch: Geschlossen
  • Donnerstag: 09:00–17:00
  • Freitag: 09:00–16:30
  • Samstag: 09:00–15:00
  • Sonntag: Geschlossen

K & B Dry Cleaners & Pressers

Adresse: 3451 Clinton St, West Seneca, NY 14224.

Telefon: 166683088.

Website: k-b-dry-cleaners.jany.io.

Spezialitäten:

Chemische Reinigung.

Andere interessante Daten:

  • Rollstuhlgerechter Eingang
  • Rollstuhlgerechter Parkplatz
  • Debitkarten
  • Kreditkarten

Bewertungen:

Das Unternehmen hat 82 Bewertungen auf Google My Business.

Durchschnittliche Meinung:

4.6/5.

K & B Dry Cleaners & Pressers hat sich in der Branche der Chemischen Reinigung als zuverlässiges und qualitativ hochwertiges Unternehmen etabliert. Das Team besteht aus erfahrenen Fachkräften, die stets bemüht sind, den Bedürfnissen ihrer Kunden gerecht zu werden. Insbesondere die Kunden loben die Flexibilität und Bereitschaft, Probleme zu lösen, sowie die hervorragende Arbeitsweise bei der Reinigung und Änderung von Kleidung.

Die Spezialität von K & B Dry Cleaners & Pressers liegt in der Chemischen Reinigung, aber sie bieten auch weitere Dienstleistungen wie die Reinigung von Teppichböden, Möbeln und anderen Textilien an. Sie gehen dazu hinaus, um sicherzustellen, dass alle Artikel in ausgezeichnetem Zustand zurückgegeben werden.

Die Lage ist ideal für Menschen, die in West Seneca leben oder arbeiten. Das Unternehmen hat einen rollstuhlgerechten Eingang und Parkplatz, um sicherzustellen, dass auch Menschen mit Behinderungen den Service in Anspruch nehmen können.

👍 Bewertungen von K & B Dry Cleaners & Pressers

K & B Dry Cleaners & Pressers - West Seneca, New York
Charles L.
4/5

After Larry, the previous owner had passed away, these new people took over a legacy,and just need to say that I'm still happy with the service They are providing.There aren't many good dry cleaning businesses doing good work! If there is a problem and I don't like it, they always figure it out. Thank you Angela and Luigi. Oh& by the way, awesome job with the alterations on my suit for an upcoming event 😎!!!! I will be back.....!

K & B Dry Cleaners & Pressers - West Seneca, New York
David S.
1/5

Have been going to this place for years. Unfortunately, new owners took over and quality was hit or miss. I had a couple of instances where clothes were not cleaned properly, but problem was corrected. I took a suit to be dry cleaned and came back wrinkled and not crisp. I took back and lady was very nice and said would correct. Just picked up and suit looks terrible!. Guess I have to find a new dry cleaner!!

K & B Dry Cleaners & Pressers - West Seneca, New York
Jackie K.
1/5

I went to this drycleaner on the ratings and the reviews it recieved.
I took dropped of my dress that I purchase from Express that I paid about $90.00 for so it was not an inexpensive item of clothing, the dress was was white and black. When dropping it off there was no inspection of the garment ,nothing to sign, and nothing said to me about if the item were to get damaged for some unseen reason ,they were not responsible. Had to pay up front for services and was told it would take approximately a week to be cleaned.
It was ready before a week so was very excited as I planning to wear it to a wedding on Saturday the 21st September, so was relieved I would have it in plenty of time. I picked up the dress brought it home only to be horrified, the dress was ripped, and looked like they mopped the floor with it. There were black water stains all over the top part of the white part of the dress EVERYWHERE!!!! EXTREMELY NOTICEABLE I was thinking how could they let me leave the drycleaners with the dress in this condition. I immediately called and was told to bring it right back. When arriving there the female employee looked over the garment with me and said "omg this is horrible , this has never happen to me before this should have never left here like this.' I will make sure the owner calls you immediately this evening I asked her name, she responded, "Angela". This was Friday September 14th about 4 pm.
I did not recieve any calls at all, Now I explained I was to wear this dress to a wedding on the 21st of September and had no other dress to wear.
It was now Monday the 16 th and still no call. I called them at 3 pm and asked to speak to someone in charge, I spoke to a gentleman by the name of Luigi, the owner to the dry cleaners, Angela's husband, I explained that Angela was suppose to call me I have not heard ANYTHING regarding my dress, He assured me that they were "working on it " and Angela would call me back.
Now this has been since Friday with no customer service interaction and no knowledge of what was going on.
Angela did finally contact me and told me my dress is being "fixed " and I could see it for myself on Thursday. she calls me Thursday morning about 920 am and tells me she will be at the dry cleaners
till 12:00 and the dress is "all fixed" I arrive at the dry cleaners about 1120 am, she is at the counter hands me the dress and says it's " all fixed" I examine the dress..
Well it is NOT !!!! Still black water stains on the dress, make up stains they did not get out, the dress is ruined !!! The only thing that was fixed was the rip. I explained to Angela the dress is still not fixed !! She said it's from China and that's what that material does and we fixed it and that it. Here's your 25.00 for your drycleaning you paid ( which I demanded back) and that all. I explained well it not fixed I can not where this dress. Her responds "We did the best we can do !!! I am extremely busy, you can leave now. She was so unprofessional and made it seem like my dress was a cheap piece of garbage and that was it was ruined and had water stains on it bc it was from "China" not bc there dry cleaner make the mistake.
I can never wear this dress again it is totally ruined and can basically be thrown in the garage.
There customer service is horrible, the way they treat their customers is extremely demeaning .
It was one of the most degrading, stressful, disrespectful experience I ever have had they treated my garment and myself with absolutely no respect and felt like I was totally downgraded, like I was less than. Totally horrified. Worst experience ever.
So sorry for the long drawn out reveiw but it was that much of a debicale over a dress to be simply drycleaned and in the end it was totally ruined. There Customer service is horrible and the way they treat their customers is extremely unacceptable. If you care about your clothing and have self respect for yourself, DO NOT GO TO THIS DRY CLEANERS !!!!

K & B Dry Cleaners & Pressers - West Seneca, New York
Bob M.
5/5

These people are the best 👌 Had my sport coat altered and cleaned. Great service great workmanship and a great price.

K & B Dry Cleaners & Pressers - West Seneca, New York
robert W.
5/5

Been our cleaners for years. Great service and value. New ownership continues to provide the same great service.

K & B Dry Cleaners & Pressers - West Seneca, New York
Ray T.
1/5

I started going to place and in the beginning i was happy with the services then I saw new ownership took over I noticed a change not a warm or welcoming feeling then the last time I came in I was shocked that I had to pay for my dry cleaning upfront I have never had to do this before and I have been taking my clothes to dry cleaners for years and I always paid when I came to pick up my clothes this place has changed the norm and has a sign on the counter stating all orders have to be paid upfront for those reasons alone i will take my business elsewhere

K & B Dry Cleaners & Pressers - West Seneca, New York
Tim G.
1/5

Dropped off shirts for military presses. Charged $9 per shirt, fine with that although a little pricey. It’s been over two weeks no response from them and business is closed during times it’s listed as open.

K & B Dry Cleaners & Pressers - West Seneca, New York
William A.
5/5

Great prices and service. The quality of their work is outstanding. I like extra heavy starch on my shirts. They are the first dry cleaners to actually put heavy starch on them. The owners and their beautiful "employee" always greet you with a warm smile and friendly conversation.

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