Lenox Hotel & Suites - Buffalo, New York

Ralf_Hamburg76

Wer nicht unbedingt ein zentrales Hotel mit viel modernen Annehmlichkeiten sucht, ist hier genau richtig. Das Hotel soll das älteste in Buffalo sein, die Zimmerausstattung ist aber ganz in Ordnung, es ist sauber und in den Betten haben wir gut geschlafen. Es gibt eine Kaffeemaschine auf dem Zimmer und diverse Frühstücksmöglichkeiten in der Umgebung. Außerdem ist die Anchor Bar in der Nähe, wo die ersten Chicken Wings überhaupt serviert wurden.

Jason S.

Sehr gute Lage zu Bars und Restaurants. Parkplatz inkludiert

Melanie N.

This hotel is historic, and beautiful. It is one of those places where you wish you could've been there, during its Prime. Would definitely stay again. Very quiet rooms, very comfortable. Love the fact that I could actually open a window. Room 845 had a beautiful view of the skyline.

Mabeli P.

There’s a few pros and cons. Let’s go first with the pros. Great location, there’s a pharmacy close where you can get basic stuff that you may need. The receptionist was very nice and helpful. Our room was clean with clean towels and sheets. The cons.. it’s a very old building that is both hotel and apartment rentals so you may find people hanging around. The receptionist told me that the parking lot is not secure. There was not even a water bottle in the fridge which I really think it should be mandatory in all hotels. Our room had a locked door that seems to connect to another room. That room from the hallway had a very weird symbol hanging which made us feel weird. I’m not sure we would stay there again

K K.

Right. Straight to the point. So many stairs… I had a heavy suitcase, it’s ok. But I was wandering as I carried it up the steps, “how would people with mobility difficulties do that”? So I asked at the reception if they had another way? They did not.
Next step, pun intended, checking in. I was asked twice if I had a car. That’s a difficult one, when you have 1 (one) customer at the desk. I will cut them some slack.
Lift: it has its own living, mostly Parkinsonian: by the time it gets to the floor it forgets it needs to open the doors. Or falls asleep half way down. Press the button again to wake it up. Once you reached the floor desired - ensure you press the floor button. It will let you out.
The hand soap is made of air, so small and fragile it is. Smells, well, of fresh air.
Rooms: Not sure why the sockets are so far removed from the night tables - step on your charging device when waking up at night /no TikTok before sleep attitude. No aircon. Opens with a key. Make sure you twist and turn, and say “please”. It should open eventually.
Boils down to: beautiful historical building, not fit for purpose, sad, unpractical. Don’t recommend.

J S.

As someone that was unfortunately a tenant at this building I cannot recommend it as a hotel or apartment. The building owners use the historical status of the building to not make any improvements, including adding any sort of wheelchair accessible ramp. It's has also massively gone downhill over the past couple years. As a guest you'll have to deal with some of the "interesting" tenants as well as everything that comes with an apartment building. You'll also be stuck with heavily outdated and minimal "amenities", and the parking is pretty awful. My car got more damage in that parking lot than street parking for years.
As a tenant, avoid this place like the plague. There are multiple things in the lease of questionable legality, they will charge a mandatory cleaning fee upon move out but you'll move into a disgusting apartment. When I moved in I had to spend almost a full day cleaning so not sure what they are using that 100$ for, my apartment was maybe poorly swept prior to move in. I had to clean everything in the "kitchen"(it was literally a hallway with the smallest most outdated appliances) because every surface was sticky with grease from prior tenants. Massive build ups of dust around heaters and door frames, mold in the bathroom. Like, legitimately disgusting, but when shown to us we were told it would be cleaned as the previous tenant still lived there. They will charge you for normal wear and tear items that NYS does not actually allow you to charge for, but they are fully aware and don't care because of how tedious the small claims court process is for tenants. When you move out, be prepared to be turned into a zoo exhibit. They have 0 respect for you as a tenant and will have multiple groups of people in your apartment every day of the week, and weekend if you don't actually stand up to them. All of this for one of the most unpleasant apartments to ever live in. You have 0 control over the heat because the radiators don't work, 57 layers of paint on the wall, 2 of the world's smallest closets, and they are even so generous to include free parking in their lot where your car will get dinged and hit by everything imaginable. The ONLY thing this building has going for it is the location, which is admittedly great. However for what they are charging, living in a literal shoebox isn't worth it. They also slapped an indefinite annual percentage increase on rent, but never made a single improvement to the building my entire time living there. Oh and be prepared for the elevators to work maybe half the time. My favorite thing was when the property manager thought LED lights were more of a fire hazard and used more electricity than incandescent bulbs then accused me of growing weed because I had the audacity to have a few philodendrons. Just do yourself a favor and don't live here, and I wouldn't recommend staying here unless it's an emergency.

DJ J.

Look elsewhere. On arrival, the attendant went on for a while about drunk people in the parking lot checking cars at night, when a simple "keep your car locked" would suffice. She then felt the need to comment that we looked tired, which I don't think was what my wife needed to hear in that moment.

The king bed was one of the worst we've ever "slept" on, sinking toward the middle all night. The shower pressure on the 8th floor was disappointing but serviceable, and we didn't have problems with hot water despite the signs in the room saying we might. There was literally one single electrical outlet available, which made charging devices a headache.

The worst was in the morning, when I called the elevator to the 8th floor and stood there for 10 minutes. A guy who looked like a repairman walked up and down the stairs nearby a few times, I asked if he worked here and he walked right by me without a sound.

Called the front desk, no answer, so I walked down 7 flights of stairs where nobody was manning the front desk. After 10 more minutes of waiting in the lobby, calling my wife to vent, and shouting into the void to see if anyone was in the back, someone randomly came by and let me know the elevators had just been reset.

If we never stay here again, it'll be too soon.

maddy S.

Oh my goodness, such a whimsical hotel! 😍✨ We had a great time staying at The Lenox. We were only here for 1 night because we were seeing Chappell Roan in concert at the Outer Harbour. We were charmed by the antique phone booth in the lobby, the ornate staircase railings, and the spooky old wood-panelled elevator. The room itself was perfect for our group - not too big, not too small. The air conditioner was in good working order, so we didn’t melt! Big closet for our clothes. Washroom could’ve had a bit more in terms of amenities (only one tiny bar of soap for washing your hands and could’ve used more towels). Wifi was very spotty - only worked if 1 person was using it at a time. But…we were SUPER thrilled with the concierge who was really friendly and bubbly! If you know, you know 🏳️‍🌈💅 Parking was easy (and free!) and there’s a 24/7 pharmacy next door which was handy for late night snacks. The area is gorgeous with tree-lined streets and lots of beautiful architecture. Would definitely stay here again!